Returning within the cooling-off period

For products ordered in our webshop, you always have a 14-day cooling-off period. The cooling-off period starts the day after you receive your product.

Would you like to return your purchase within the cooling-off period? Please fill out the form below. Our customer service usually checks within 2 working days whether you have registered the return within the cooling-off period and will send you an email with the return instructions and the return address after this check.

Return form

Indicates required field

First name

Last name

Email address

Phone number

Invoice (downloadable in your webshop account)

One file only.
32 MB limit.
Allowed types: txt, rtf, pdf, doc, docx, odt, ppt, pptx, odp, xls, xlsx, ods.

Reason for return ( if you do not want to communicate this, please use -)

CAPTCHA

Math question (8 + 7 =)

Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Returning within the cooling-off period

Return form

In contact with BBrain

About BBrain

Regulations and policies

Mobile menu

Returning within the cooling-off period

Return form